CS Voicemail Recordings

For our 800 874 6601 To modify the recordings below, select the message button (envelope) on your phone and select #2 for VW Cust Support Q. This dials the voicemail recording option. Follow the prompts. The password is 39151#. Select 4. Then press 1 to record the below greetings. Before/afterhours recording script: ?Thank you for calling VisionWeb Customer Support. Our business hours are 8:30 am to 6:00 pm eastern time, Monday through Friday. If you have reached this recording during our normal business hours, we are busy assisting other customers. Please leave your name and number at the sound of the tone and we will return your call as soon as possible. If you have reached this recording after our normal business hours, please leave your name and number and we will return your call on our next business day. If you need to modify or cancel and order please contact your supplier directly. Thank you for choosing VisionWeb!? Holiday recording script: In order to have calls go to the voicemail during meetings, we must change the before/afterhours recording and change the TOD to night mode. ?VisionWeb will be closed in observance of __________. We will resume our regular business hours on __________. At the sound of the tone, please leave a message with your name and number, and we will return your call on our next business day. We wish you all a safe and a ________!? Changing the recordings for Meetings ?Thank you for calling VisionWeb Customer Support. During a brief period of time our team is attending a departmental meeting. Please leave us your contact information and we will return your call shortly. If you like, you may also email your request to customerservice@visionweb.com. Thank you for your understanding and have a wonderful day!? After the meeting, just remember to change the phones back and change the recording.